SOCAP International

Why Join SOCAP?

As a global community representing thousands of members, SOCAP is dedicated to improving the customer care experience through education, networking, and collaboration. Since 1973, our mission has been to build a community where our resources can advance customer care and engagement to our members—at all levels and across all industries.

To support SOCAP’s three strategic pillars—thought leadership, community, and professional development, we offer members a full host of benefits that help them expand their skills sets and advance in their careers.

Click here to access the SOCAP membership flyer.

Click here to access the SOCAP membership pricing menu.

Thought Leadership

Leading Edge KnowledgeFrom CRM Magazine, our flagship publication, to educational programs and trainings, you’ll have access to a wealth of resources on best practices, trends and more.

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A Vibrant Community

Our SOCAP Community consists of top corporations who provide leading-edge products, services, and support to those involved in customer care.

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Professional Development

Rise With Consumer Care From SOCAP's Re-Imagine Customer Care Conference and Customer Care Summit to our industry meetings, SOCAP offers a range of professional development and networking opportunities. 


Membership Plans

SOCAP offers individual and corporate memberships. Learn more about our different levels:

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Refer a Member:

Do you know someone that would be a good fit for SOCAP? Do you think they would be interested in a call or email from the SOCAP membership team? If so, click here to provide their information using our referral form to receive a follow up from one of our team members.