Business Partner Membership

SOCAP defines business partners as organizations or consultants which sell or provide solutions to the customer care industry. As members, business partners can select from an array of opportunities to engage with key CX decision makers through sponsorship, exhibition and thought-leadership.

We recognize the varying needs of business partners which support those working to provide outstanding customer experiences, from BPOs to technology providers and everything in between and are happy to discuss customizing a package to meet the needs of your unique business. Please contact Business Development to schedule a meeting!

Membership Type Headcount Annual Dues
Business Partner Memberships     
Business Partner 1 $1,995 
Business Partner (3) 3 $4,495 
Business Partner Add-On Add 1 $895 


Business Partner Member Benefits 

  • Featured profile in SOCAP's publicly searchable Business Partner Directory
  • Access to SOCAP's exclusive online member engagement platform
  • Networking with 1,000 top customer relationship experts from the world's leading brands
  • Discounted member rates for National, Regional and Industry-specific events
  • Engagement in SOCAP's Industry and Regional Communities
  • Access to SOCAP's Career Portal - for advancing your personal career or getting a discount on posting a job opening at your company
  • Discounted tuition at DeVry University
  • Bi-Monthly e-Newsletter (SOCAP Pulse)
  • Access to the Member Directory where you can digitally connect with brand members and other BP members
  • Discounted live interactive online & on-demand workshops
  • The opportunity to sponsor a white paper, benchmarking study or podcast and position your company as a subject matter expert
  • Advertising opportunities in SOCAP's e-Newsletter and website
  • Sponsor opportunities aligned with your specific business offerings - during National, Regional or Industry Specific events - with dedicated e-mail and social media promotion to SOCAP's database of more than 4,000 customer care professionals
  • Opportunity to demonstrate your company's latest technology or services during SOCAP's virtual Tech Tues or BP Spotlight sessions
  • In-Person relationship building and exhibiting opportunities during the semi-annual learning symposiums every spring and fall
SOCAP is the single most important association that my company belongs to. Ninety percent of our client companies are represented at SOCAP conferences and most of those representatives are direct clients. SOCAP members are consumer affairs professionals who have direct contact with quality assurance, sales, marketing, risk management, brand managers, legal and executive management. They are also key decision makers who are shaping the future of consumer services.

Brian Giannini, RQA

Membership Cancellation by Member

  • Membership cancellations received within 14 days of registration may be eligible to receive a full refund less $35 service fee individual membership and $100 for corporate membership. 
  • Cancellations received after the stated deadline will not be eligible for a refund. 
  • Cancellations will be accepted via e-mail to and must be received by the stated cancellation deadline. 

*All refund requests must be made by the membership’s primary contact.

Interested in Joining SOCAP?

Use the form below to learn more about how SOCAP can help you grow your organization.
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