Wilkes Global has long been an innovator for Consumer Affairs solutions and technologies, thereby, simplifying the world’s best customer care. Our solutions address every aspect of CRM, including validated systems for regulated industries and global solutions for worldwide operations. In addition to core CRM functionality, our turnkey solutions address: Social Media, Knowledge Management, Satisfaction Surveys, Web Chat, Where-to-Buy Questions and other Self Service issues. Our partner clients value our commitment to flexible, robust, and high quality products for organizations of all sizes. More importantly, we adapt as your requirements change and scale as your business grows. The high standards of our industry consultants and professional support staff give you the confidence to focus on your objectives and responsibilities. We have the expertise, solutions and passion to help you and your entire organization realize your goals today and beyond.