SOCAP International

VIPdesk

908 King Street, Suite 400W, Alexandria, VA 22314
Phone:
(703) 348-2236

Othmar Muller von Blumencron
www.vipdesk.com
VIPdesk
First Year In Business:
1997
Company Size:
Large (250+ employees)
Contact Center Size:
700
Contact Center:
On Shore
Services Offered:
Outsource Call Center
Services Sub-categories:
Contact center strategy (People, Process, Technology), CRM & reporting, Outsource staffing, Social media monitor, Social media response, Social media reporting & analysis, Education/certification/professional development, Soft skills training
Research & Analysis
Sustainability Services:
No
Industries Served:
  • SVOD Services
  • Retail & Direct Sales
  • Membership Organizations
  • Luxury Goods and Services
  • Financial Services (Bank/Insurance)
  • Consumer Packaged Goods (Household & Personal Care)
  • Consumer Packaged Goods (Health & Beauty)
  • Consumer Packaged Goods (Food & Beverage)
  • Consumer Packaged Goods (Electronics)
  • Automotive/Transportation
  • Appliances/Consumer Goods
Description of Products and Services:

VIPdesk provides its clients with exceptional customer experiences and actionable customer intelligence through our virtual service platform and sophisticated contact support systems. VIPdesk's full suite of customer care and loyalty services includes Contact center strategy (People, Process, Technology), Contact Center Outsourcing, Digital Customer Service, Social Media Management, Customer Experience Insights, CX-Platform services, AI Integration and Contact Deflection strategy and tools.

Key Contacts:
Othmar Mueller von Blumencron
Chief Revenue Officer
908 King Street, Suite 400 W
Alexandria, VA 22314
703-348-2236 (office)
703-926-7691 (mobile)
oblumencron@vipdeskconnect.com
@Blumencron
Social Media Accounts
Useful Links:
Whitepapers: http://www.vipdesk.com/info/news_whitepaper.asp
VIPdesk Webinar Series: http://www.vipdesk.com/info/news_events.asp