Premiere Response/American Customer Care
First Year In Business:
1986
Company Size:
Large (250+ employees)
Additional Locations:
New Providence, NJ (Premiere Response)
Montoursville, PA
Altoona, PA
Trout Run, PA
Dubuque, IA
Platteville, WI
Elmira, NY
San Diego, CA (08/2010)
Brownsville, TX
Bristol, CT (HQ)
Global Capabilities:
Premiere Response/American Customer Care is domestically based, servicing clients globally.
Services Sub-categories:
Compliance, Contact center strategy (People, Process, Technology), Recalls, Consultation
Sustainability Services:
No
Industries Served:
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Consumer Packaged Goods (Over the Counter Medicine)
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Retail & Direct Sales
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Consumer Packaged Goods (Household & Personal Care)
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Consumer Packaged Goods (Food & Beverage)
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Pharmaceutical/Medical Devices
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Consumer Packaged Goods (Health & Beauty)
Topics
Roles
Executives
Managers
Enterprise
Industries
Appliances/Consumer Goods
Automotive/Transportation
Consultant
Consumer Packaged Goods (Food & Beverage)
Consumer Packaged Goods (Health & Beauty)
Consumer Packaged Goods (Over the Counter Medicine)
Consumer Packaged Goods (Household & Personal Care)
Education (Colleges and Universities)
Energy/Public Utility
Financial Services (Bank/Insurance)
Government
Healthcare
Hospitality, Travel & Tourism
Hospitals
Media
Pharmaceutical/Medical Devices
Restaurant
Retail & Direct Sales
Technology
Trade/Professional Association
SVOD Services
Membership Organizations
Consumer Packaged Goods (Electronics)
Luxury Goods and Services
Geography
US
Chicago
Dallas/Fort-Worth
Florida
Georgia
Great Lakes
Greater Philadelphia
Heartland
Houston
Indiana
Minnesota
New England
New York Metropolitan
Northwest
Ohio
Southwest
Tennessee
Washington, DC
Wisconsin
Canada
Atlantic
Central
Ontario
Quebec
Western
China
India
South Africa
Europe
Korea
Japan
Display Areas
Homepage
Northwest Chapter
Washington DC Chapter
Ohio Chapter
Wisconsin Chapter
People
Non-Profit
National Conferece
Pulse Articles
Done
Description of Products and Services:
Premiere Response/American Customer Care provides a myriad of contact center services to support the consumer products, food and beverage, healthcare, and consumer electronics industries. We seek to provide value beyond responding to consumer inquiries. In addition to inbound and outbound call handling, we manage emails, fulfillment, and social media needs. We specialize in crisis management and can leverage our 10 locations to expand and contract staff as needed during a crisis.
Social Media Accounts