Chat & Web Development, Consulting, CRM, Outsource Call Center, Reporting & Analytics, Telephony, Training
Finance and Accounting, Digital Transformation, IT Services, Customer Experience Design, Customer Journey Map, Process Transformation,
CRM & reporting, Database analysis, Lead generation, Marketing, PR, Security, Temp replacement, Professional & executive recruitment, Voice recording & monitoring systems, SMS messaging/surveys
Description of Products and Services:
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 43 million transactions a month on a digital backbone that spans 19 countries around the world for more than 120 clients. By implementing winning strategies across entire businesses and customer lifecycles, we’re able to accelerate performance and help clients achieve the high-impact outcomes they’re looking for. Here’s how we do it. Getting to easy is hard. Business doesn't just happen. It’s a complex network of procedures, operations, and people. It's process, and it impacts everything. At Sutherland we combine design thinking, domain expertise, and a deep understanding of business processes to get to the simplified solutions that work for you and your customers. Do you have a business process that needs rethinking? We can help.