SOCAP International

ContactUS Communications

3700 Fishinger Boulevard Columbus, OH 43026
First Year In Business:
Company Size:
Large (250+ employees)
Additional Locations:

111 Roberts Road, Suite 400
Grindstone, PA 15442

Contact Center:
On Shore
Global Capabilities:

ContactUS provides global customer care from its US-based locations. Primary language is English, however, Spanish, Canadian and French support is readily available. More modest volumes of other languages can be accommodated.

Services Offered:
Services Sub-categories:
Website management, Lead generation, Marketing
Reporting & Analysis, Speec Analytics
Sustainability Services:
Industries Served:
  • Technology
  • Consumer Packaged Goods (Household & Personal Care)
  • Healthcare
  • Retail & Direct Sales
  • Consumer Packaged Goods (Over the Counter Medicine)
  • Consumer Packaged Goods (Health & Beauty)
  • Consumer Packaged Goods (Food & Beverage)
Description of Products and Services:

ContactUS Communications connects powerful business intelligence with brand-tailored solutions to deliver more personalized human interactions. As a preferred domestic contact center outsourcer with multiple locations in the eastern United States, we take pride in our professional workforce and value the importance of one-on-one customer relationships. ContactUS streamlines complex problems, while continuously enhancing customer satisfaction and driving strategic business goals. Our innovative use of speech analytics drives continuous improvement to achieve your business objectives. We uncover actionable insights and utilize them to give you exactly what you need to provide the ultimate brand experience across all channels of communication.

Key Contacts:
Laurel Milos
Executive Vice President, Business Development
O: 207-899-3366
M: 207-653-9006

Mike Bowling
Vice President, New Business Development
O: 410-552-5055
M: 410-746-6077

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