ContactUs Communications

3700 Fishinger Boulevard Columbus, OH 43026
Phone:
614-984-2399

Vice President, National Sales
www.cusc.com
contactus
First Year In Business:
2011
Company Size:
Large (250+ employees)
Additional Locations:

3700 Fishinger Boulevard
Columbus, OH 43026
(614) 984-2399

Grindstone, PA
Jacksonville, NC

Dominican Republic

Contact Center:
On Shore, Near Shore
Global Capabilities:

ContactUs provides global customer care from its US-based and near-shore locations. Primary language is English, however, Spanish, Canadian and French support is readily available. More modest volumes of other languages can be accommodated.

Services Offered:
CRM
BPO Contact Center Outsourcing, MotionCX CRM
Services Sub-categories:
CRM & reporting, Software
Reporting & Analysis, Spec Analytics
Sustainability Services:
Yes
Industries Served:
  • Consumer Packaged Goods (Health & Beauty)
  • Retail & Direct Sales
  • Consumer Packaged Goods (Over the Counter Medicine)
  • Consumer Packaged Goods (Household & Personal Care)
  • Consumer Packaged Goods (Food & Beverage)
Description of Products and Services:

ContactUS Communications connects powerful business intelligence with brand-tailored solutions to deliver more personalized human interactions. As a preferred domestic contact center outsourcer with multiple locations in the eastern United States, we take pride in our professional workforce and value the importance of one-on-one customer relationships. ContactUs streamlines complex problems, while continuously enhancing customer satisfaction and driving strategic business goals. Our innovative use of speech analytics drives continuous improvement to achieve your business objectives. We uncover actionable insights and utilize them to give you exactly what you need to provide the ultimate brand experience across all channels of communication.

 

Key Contacts:
Chip Rohde
Vice President, National Sales
M: (313) 259-1010
crohde@cusc.com
Social Media Accounts
Useful Links: