462 Broadway, 3rd floor New York, NY 10013
800 538 4263

Diana Caldera
First Year In Business:
Company Size:
Medium (50-249 employees)
Contact Center Size:
< 10
Additional Locations:
Tel Aviv, London, Melbourne
Contact Center:
Services Offered:
Services Sub-categories:
CRM & reporting, Voice to text
Performance Management, Microlearning, Coaching, Onboarding, Voice of the Employee (VoE), Training
Sustainability Services:
Industries Served:
  • Financial Services (Bank/Insurance)
  • Healthcare
  • Media
  • Retail & Direct Sales
  • Technology
Description of Products and Services:
Centrical provides a real-time performance management, microlearning, gamification, coaching, and voice of the employee platform for frontline teams. The solution inspires and personally guides employee success and growth by making every moment actionable. Centrical was founded in 2013 and serves customers in 150 countries and in 40 different languages.With offices in New York, London, Israel, and Melbourne, Centrical customers include leading multinational enterprises such as British Telecom, Coca-Cola, Microsoft, Teleperformance, Webhelp, and more. For more information go to www.centrical.com.
Social Media Accounts
Useful Links:
https://centrical.com/platform/gamification/ https://centrical.com/solutions/solutions-by-use-case/contact-center/ https://centrical.com/case-studies/microsoft-case-study-engagement/