CH Consulting Group

2697 County Road 103, International Falls, MN 56649
Phone:
218.286.4006

Founder/CEO
https://chconsultinggroup.com
First Year In Business:
2011
Company Size:
Small (0-49 employees)
Contact Center:
Services Offered:
Consulting
Services Sub-categories:
Compliance, Contact center strategy (People, Process, Technology), CRM & reporting, Service bureau, Social media support, Quality audits, Voice to text, Education/certification/professional development
IT Strategy, Contact Center Assessments, Process Improvement
Sustainability Services:
No
Description of Products and Services:
CH Consulting Group is a team of business consultants from multiple industries focused on creating better solutions for people – both the customer and the employee. Our consultants have been owner/operators, internal contact center executives, and have delivered results as BPO Contact Center solution providers. Our mission is to provide comprehensive contact center services driven by a philosophy of cooperation over competition. We combine creative, holistic, and collaborative methodology to create solutions that are designed to reduce costs, increase efficiencies, and improve the customer experience. We provide a full suite of contact center consulting services that can be combined as a package or a la carte.
Key Contacts:
Christa Heibel, Founder/CEO
christah@thechcg.com
Social Media Accounts
Useful Links:
https://chconsultinggroup.com/contact-center-tools/
https://chconsultinggroup.com/blogs/
https://chconsultinggroup.com/meet-the-core-chcg-team/