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ArenaCX

311 S. Harrington Street, Suite 112 Raleigh, NC 27603
Phone:
833-273-6629 x 1

Director of Marketplace Development
www.arenacx.com
First Year In Business:
2020
Company Size:
Small (0-49 employees)
Contact Center Size:
51+
Contact Center:
On Shore, Near Shore, Off Shore
Gig
Services Offered:
Consulting, Outsource Call Center, Staffing/Recruitment
Services Sub-categories:
CRM & reporting, PR, Social media support, Quality audits, Education/certification/professional development
Sustainability Services:
No
Industries Served:
  • Appliances/Consumer Goods
  • Automotive/Transportation
  • Consumer Packaged Goods (Food & Beverage)
  • Consumer Packaged Goods (Health & Beauty)
  • Consumer Packaged Goods (Household & Personal Care)
  • Consumer Packaged Goods (Over the Counter Medicine)
  • Education (Colleges and Universities)
  • Energy/Public Utility
  • Financial Services (Bank/Insurance)
  • Government
  • Healthcare
  • Hospitality, Travel & Tourism
  • Hospitals
  • Media
  • Pharmaceutical/Medical Devices
  • Restaurant
  • Retail & Direct Sales
  • Technology
Description of Products and Services:
ArenaCX operates a BPO marketplace connecting buyers and sellers of outsourced labor. Not only do we help brands source, vet and deploy custom-tailored provider portfolios, we make the management of the operations seamless and results-optimized. Our robust SaaS platform can triage, route, measure and report on all customer interactions in near real-time and is designed to drive down costs and deliver the best possible service outcomes. In short, ArenaCX is the modern way to outsource.
Key Contacts:
Ryan McBride - Director of Marketplace Development Alan Pendleton - President
Social Media Accounts