SOCAP International

Trending Topics

My SOCAP

Take part in discussions with other like-minded professionals on timely issues impacting your work and the customer care industry as a whole.

Participate in a discussion

White Papers

Airline Customer Relations Benchmarking

(Members already have access - Join today)

Events

View All Events

Spotlight on...

Save The Dates
Telerik.OpenAccess.TrackedList`1[System.Guid]

2018 National Events

Save the dates for SOCAP's 2018 national events. Mark your calendar now and don't miss out!

Learn More

Continuous-improvement-in-customer-care
Telerik.OpenAccess.TrackedList`1[System.Guid]

Read the Latest Issue of CRM Magazine

Catch up on Continuous Improvement in Customer Care

Learn More

FrameworkParticipants_3.9.16
Telerik.OpenAccess.TrackedList`1[System.Guid]

Are you a Trailblazer? Take SOCAP's Online Assessment

Leverage the SOCAP Customer Engagement Framework Online Assessment Tool.

Learn More

brochure2
Telerik.OpenAccess.TrackedList`1[System.Guid]

Why Join SOCAP?

View the SOCAP Membership Brochure

Learn More

SOCAP members do...

Data Analysis

Did you know that customer care drives 41% of the demand for big data solutions (Global Enterprise Big Data Trends: 2013” study)? Learn how to use your company’s data to help you make better decisions about your customers and their needs.

Learn More

SOCAP members do...

Customer Engagement

With a wealth of information available online and through mobile devices, customer expectations are changing. Companies need effective strategies in place to respond and engage with their customers. SOCAP offers best practices, knowledge and resources.

Learn More

SOCAP Chapters

SOCAP Chapters

Find Your Chapter

How to Get Involved

Featured Communities

© SOCAP International 2014 · 625 North Washington Street · Suite 304 · Alexandria, VA · 22314
Telephone: +1.703.519.3700
Fax: +1.703.549.4886

Web Design and Development by Matrix Group International, Inc.