SOCAP builds community, curates content, and delivers industry insights so that members - at all levels and across all industries - can advance customer care and engagement.
The early-bird deadline for the 2019 Re-Imagine Customer Care Conference has been extended to Friday, September 6. Register now to save!
Our podcasts offer insights and perspectives on customer care from a range of industry experts. Catch up on interviews with brand executives, authors, researchers and more.
SOCAP offers a variety of targeted, relevant on-demand online courses to help you grow your career as a customer care professional.
Take an online course at your own pace
Check out our new Mission, Vision and Core Values.
Consumer response coupons can be a great method for manufacturers to enhance customer relations when challenges arise or to reward loyal consumers who have expressed their appreciation for excellent products or services.
Take part in discussions with other like-minded professionals on timely issues impacting your work and the customer care industry as a whole.
Participate in a discussion
Save the dates for SOCAP's 2019 national events. Mark your calendar now and don't miss out!
Catch up on Continuous Improvement in Customer Care
View the SOCAP Membership Brochure
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