SOCAP International

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2016 Symposium

SAVE THE DATES: April 10-13
Omni Nashville Hotel
Nashville, TN

SOCAP is taking over Music City! 

Join customer care professionals from more than 125 brands this spring for three full days of professional learning, collaboration and exploration. Hundreds of business leaders, subject matter experts and top solution providers will come together to network and gain new insights.

Back by Popular Demand
Based on last year’s success, this year’s Symposium will be presented once again as a series of professional development workshops designed to immerse you in specialized content and provide you with additional competencies that you can immediately apply to your current work.

Educational content is divided between four separate learning tracks centered on the advancement and evolution of consumer care: People, Process, Technology and Strategy. The workshop format allows attendees to choose their own unique learning experience. Participants can attend one workshop track in its entirety or attend multiple workshops.

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SOCAP Thanks the current Sponsors and Exhibitors:

Current Sponsors:

Current Exhibitors:

24-7 Intouch  Alta Resources  Astute Solutions  Avcomm Solutions 
Donnelly Communications  GM Voices  HGS  Morley OnBrand24 
Premiere Response  RDI Corporation RQA  Stafford Communications Stericycle ExpertSOLUTIONS
Telerx The Action Company TMS Health, A Xerox Company Wilke Global

SOCAP's 2016 Symposium Cancellation Policy

Refunds for cancellations must be made in writing (via email to to the SOCAP National Office. A processing fee of $250 will be charged on refunds received on or before March 21, 2016. No cancellations or refunds after March 21, 2016. Substitutions will be gladly accepted at no charge until March 21, 2016. A $175 fee will be charged on any substitutions made after March 21, 2016. Registration transfers to future meetings will not be accepted.
Photography Notice
Be aware that by participating in SOCAP’s Symposium, you are automatically authorizing the Society of Consumer Affairs Professionals (hereinafter “SOCAP”) and its employees, agents and assigns to use your name, photograph, voice or other likeness for purposes related to the mission of SOCAP, including but not limited to publicity, marketing, websites, other electronic forms of media, and promotion of SOCAP and its various programs.
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