Hundreds of customer care professionals from more than 100 industry brands participated in three days of industry-focused discussions, along with Skills-Based Workshops and Trend Sessions.
More than 300 participants from a variety of leading brands and companies attended the 2014 Symposium. Attendees included mid to senior-level customer care professionals from multiple industries such as:
- Consumer-Packaged Goods
- Retail & Direct Sales
- Hospitality, Travel & Tourism
At SOCAP's 2014 Symposium, attendees:
- Networked with top brands and customer care professionals
- Participated in interactive sessions and idea sharing on critical issues facing the customer care profession
- Attended a showcase of new technologies, solutions and services that are reinventing how customer care is delivered.
Take a vertical leap at the 2014 Symposium
The conference addressed customer care issues or challenges unique to various industries, featuring a new format which delivered new, deeper conversations about the challenges and opportunities unique and common to all customer care professionals.