National Events

Education & Events

National Events

National Events

Upcoming SOCAP National Events

Save the Date

December 09, 2021
2021 Western Regional Roundtable: Are You Ready for the Emergence of Social Commerce?
December 16, 2021
2021 Central Region Supervisor Spotlight Series: Retaining & Promoting Supervisors in this New Age of Customer Care
December 17, 2021
2021 Northeast Region Holiday Event & Sock Drive presented by Talkdesk

1 American Dream Way
East Rutherford, New Jersey
December 20 - March 09 , 2021
Writing Workshop SERIES for CX Leaders
December 20, 2021
Writing Workshop for CX Leaders: Writing to Customers? Empathy is as Important as Accuracy
January 12, 2022
Writing Workshop for CX Leaders: How to Screen Customer Service Agents for Writing Skills Before You Hire Them
January 19, 2022
Writing Workshop for CX Agents: Build Live Chat Skills & Master the Channel
February 09, 2022
Writing Workshop for CX Leaders: 10 Tips for Writing Great Text Messages to Customers
February 16, 2022
Writing Workshop for CX Agents: How to Write Email in Your Company's Brand Voice
March 09, 2022
Writing Workshop for CX Leaders: Update Your Email Template Library without Breaking the Bank
March 16, 2022
Writing Workshop for CX Agents: In Unusual Times, Replace the Usual Customer Service Phrases