Identifying the Ideal Contact Center Agent
TUE NOV 29, 2022 | 12 – 12:30 ET | BP Spotlight with AW Companies and Milan Batinich
Join AW Companies for this interactive session, as Milan Batinich teaches us what is behaviorally and cognitively required in the ideal contact center agent. We will collectively build a profile for the ideal CX representative then learn how AW Companies uses behavior profiles to match people to work – with proven success in reducing employee attrition. You’ll want to be part of the discussion for this informative, virtual meeting!
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