CPG Roundtable | How Satisfied Are You with Your CSAT Survey? | Sponsored by Arena CX
THU JAN 20, 2022 | 2 – 3:00 ET | A Virtual SOCAP Industry Community Event
How satisfied are you with your customer satisfaction survey? Join in a virtual discussion and hear from SOCAP members from Campbell, Nestlé & EJ Gallo winery as they share what methods they have found most effective in measuring service satisfaction. From asking the right questions to using feedback for continuous improvements in coaching & training. Special guest Amanda Quinn from Arena CX will be providing insight regarding survey efficiencies during this can’t miss event. The new year feels like a perfect time to set new goals for improving your CSAT metrics. REGISTER TODAY!
SOCAP Members FREE! | Non-Members $25