Making Plans for Another Great Event in The Fall
Why Contact Center Analytics Are Important To You and Your Business Leaders
Join the SOCAP New England Chapter as we cover key customer service metrics that impact your brand and what to watch out for when providing international customer support.
You will hear from two phenomenal speakers Mo Masud and Brian Begley from Utica National Insurance. They will present how they use Contact Center information to provide insight and predictive analytics that help them run their business.
Following the presentations, there will be a cranberry bog harvest tour and social hour.
Thursday, October 15, 2015
12:45-5:00 pm EST
Ocean Spray Headquarters
One Ocean Spray Drive
Lakeville, MA 02349
Hotel options to stay overnight
37 Paramount Dr, Raynham, MA 02767
600 New State Hwy, Raynham, MA 02767
4 Chalet Rd, Middleborough, MA 02346
Holiday Inn Express
43 Harding St, Middleborough, MA 02346