SOCAP International

New England Chapter Fall Event

October 15, 2015

Making Plans for Another Great Event in The Fall


Why Contact Center Analytics Are Important To You and Your Business Leaders

Join the SOCAP New England Chapter as we cover key customer service metrics that impact your brand and what to watch out for when providing international customer support.  

You will hear from two phenomenal speakers Mo Masud and Brian Begley from Utica National Insurance. They will present how they use Contact Center information to provide insight and predictive analytics that help them run their business. 

Following the presentations, there will be a cranberry bog harvest tour and social hour.
Thursday, October 15, 2015
12:45-5:00 pm EST

Ocean Spray Headquarters
One Ocean Spray Drive
Lakeville, MA 02349

$35  Members
$50  Non-Members

Hotel options to stay overnight

Courtyard Marriott
37 Paramount Dr, Raynham, MA 02767
Phone:(508) 822-8383

Hampton Inn
600 New State Hwy, Raynham, MA 02767
Phone:(508) 822-6222

Fairfield Inn
4 Chalet Rd, Middleborough, MA 02346
Phone:(508) 946-4000

Holiday Inn Express
43 Harding St, Middleborough, MA 02346
Phone:(508) 946-3398