NW Chapter Event: Creating A Frictionless Customer Experience

September 29, 2015

Join us for the N. California Contact Center Association
"Creating A Frictionless Customer Experience”

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Hosted by SOCAP NW Chapter & Blue Diamond Growers

Join us for an action packed day while we set you up for success with analytics that deliver powerful customer experience results.

In this workshop we will teach you how to drive sales through increased share of wallet, customer loyalty, increasing the customer lifetime value and creating customer evangelists. We will take you on an analytics deep dive. Analytics are providing new ways for us to engage with customers. Analytics allow us to use information in a way that enables a positive, trust-based relationship that can drive sales. Join your peers for hard-hitting case studies, valuable networking opportunities and time to ask your most pressing analytics questions to a panel of industry experts.

Tuesday, September 29, 2015
8:00 am - 12:00 pm PST

Blue Diamond Growers
1802 C Street
Sacramento, CA 95811



Thanks to Cisco Systems and TeleTech for
for Sponsoring This Event!

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