2 - 3pm ET
Presenters: Matthew D'Uva, SOCAP International; Cindy Grimm, CX Act; Lorraine Avery, Associated Bank; Marie Shubin, E & J Gallo Winery

Find out how SOCAP’s Customer Engagement Framework can help your company assess the current status of your customer care operations. This webinar will include presenters from SOCAP and its partner, CX Act, along with several major brands already using the framework’s online tool to improve their processes and operational planning.
Registration Rates:
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Corporate Members (Silver, Gold, Platinum, Business Partner): Free
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Regular Individual Members: Free
- Non-Members: Free