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Full Calendar

Full Calendar

Dec 08

Writing Workshop SERIES for CX Agents
Dec 09

2021 Western Regional Roundtable: Are You Ready for the Emergence of Social Commerce?
Dec 16

2021 Central Region Supervisor Spotlight Series: Retaining & Promoting Supervisors in this New Age of Customer Care
Dec 17

2021 Northeast Region Holiday Event & Sock Drive presented by Talkdesk
East Rutherford, New Jersey
Dec 20

Writing Workshop for CX Leaders: Writing to Customers? Empathy is as Important as Accuracy
Dec 20

Writing Workshop SERIES for CX Leaders
Jan 12

Writing Workshop for CX Leaders: How to Screen Customer Service Agents for Writing Skills Before You Hire Them
Jan 19

Writing Workshop for CX Agents: Build Live Chat Skills & Master the Channel
Feb 09

Writing Workshop for CX Leaders: 10 Tips for Writing Great Text Messages to Customers
Feb 16

Writing Workshop for CX Agents: How to Write Email in Your Company's Brand Voice
Mar 09

Writing Workshop for CX Leaders: Update Your Email Template Library without Breaking the Bank
Mar 16

Writing Workshop for CX Agents: In Unusual Times, Replace the Usual Customer Service Phrases