BP Spotlight: Identifying the Ideal Contact Center Agent

November 29, 2022
22.11 BP Spotlight AW Companies

Identifying the Ideal Contact Center Agent

TUE NOV 29, 2022 | 12 – 12:30 ET | BP Spotlight with AW Companies and Milan Batinich

Join AW Companies for this interactive session, as Milan Batinich teaches us what is behaviorally and cognitively required in the ideal contact center agent. We will collectively build a profile for the ideal CX representative then learn how AW Companies uses behavior profiles to match people to work – with proven success in reducing employee attrition. You’ll want to be part of the discussion for this informative, virtual meeting! 

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