SOCAP International

Get Involved

When you join SOCAP, you’re not just joining another association, you’re joining a community passionate about customer care.

Whether you’re a seasoned professional or new to the field, SOCAP will help you:

  • Connect with other customer care professionals locally and beyond
  • Inspire you to help shape policies that impact your company and industry
  • Encourage you to grow professionally as a thought leader
  • And more

Top Ways to Engage

  1. Join a committee or become a chapter leader.
  2. Attend a local chapter event.
  3. Write an article for CRM Magazine.
  4. Attend an in-person national event or virtual online learning event

Talk With Us on MySOCAP

Talk With Us on MySOCAP

Take part in discussions with other like-minded professionals on timely issues impacting your work and the customer care industry as a whole.

Participate in a discussion

Join Your Local Chapter

Join Your Local Chapter

Local chapters are a great place to meet other customer care professionals in your community, grow your network and expand your skills and knowledge.

Find a local chapter

Find a Member

Find a Member

SOCAP’s Member Directory makes it easy for you to find other members in your specific industry or following a similar career path.

Find a member

More Ways to Get Involved

Volunteer for a Committee

Committees are a great way to get involved with SOCAP, to meet other professionals in the field and grow professionally.

Find a Committee

Submit a Presentation Proposal

Do you a have new idea or best practice you want to share?  We’re always looking for proposals on trends in customer care, effective practices and more for our conference sessions or online programs.

Find events calling for proposals