SOCAP International

New York Metropolitan



Sept 28th     

Successfully implementing ChatBot technology, trend vs reality.


Meet the Experts
and learn what AI and Bots can really do for you
This event will explore the Digital Customer Experience. We will look at the ever-evolving CX landscape and work to understand the relationship between your brand's digital strategy and the customer journey. Our experts will walk you through the realities of emerging technologies and take you beyond the hype.
Morning Session:Keynote Speaker & Interactive Workshop
With so much hype around bots, this session will give attendees an understanding of what bots are, successful applications today, and their impact on the future. Engaging and full of illustrative examples, culminating in an interactive exercise in Conversation Design.
Afternoon Session:Q&A Discussion with our Panel of Experts
Ask your questions and join in on our open discussion with our panel of accomplished experts. Our panel brings technology and customer engagement expertise with a variety of industry experience.
Learn how you can use AI and Chatbots in ways that make sense for your customers and operation. Lunch and Cocktail Hour included. Limited space is available.
Keynote Speaker
Clara de SotoCo-founder,
Named one of The Next Web’s 100 Tech & Business Women Speakers, Clara is a serial entrepreneur, currently co-founder of, a chatbot building and management platform ranked by Forrester as “Top 10 Chatbots for Enterprise.”At, she heads up strategy, marketing, and business development, and is the Editor of industry-leading Chatbots Weekly. Clara’s previous company, ClearHart, a wearable tech for live events company, was acquired in 2015. Clara also co-created the viral hit, KillSwitch App. Clara’s work as a Creative Technologist has been featured on Bloomberg TV and named in Entrepreneur Magazine’s 100 Brilliant Companies. She’s been invited to speak at CES, Mobile World Congress, General Assembly, and NYU, among others. Clara started her career at McCann Erickson, contributing to creative direction for iconic brands including L’Oreal and Mastercard. Clara is originally from Argentina and Peru and Majored in English at Boston College.
Panel of Experts
Clara de SotoCo-founder,
Adelyn ZhouCMO, TopBots
Beth GradVP of e-Commerce, Scholastic
Donna PeeplesCCO, Pypestream
Anthony KantorProduct Manager, Astute Solutions
September 28th, 10am-3pm
Doors open at9:30am. Coffee & light breakfast is provided.
10am-11am:KeynoteAI & Chatbots:Beyond the Hype
11am-12pm:Conversation Builder Workshop:Practical & Tactical Guide to AI & Bots
12pm-1pm:Networking Lunch
1pm-3pm:Panel Discussion:Q&A with our Panel of Experts
3pm-5pm:Networking Social (Cocktail Hour)
Event Location
LMHQ Event Venue
150 Broadway, 20th Floor
New York, NY 10038
September 28th, 10am-3pm
Networking Reception3pm-5pm

Register Now!!