SOCAP International



Welcome MN SOCAP Chapter members and friends!  You are part of a large group of today’s business professionals representing best in class customer care experts committed to promoting customer care and customer engagement as a competitive advantage in business.  As a new member, I am excited to be surrounded by such an accomplished and qualified group of professionals and am honored to lead, collaborate and help grow the MN chapter this year. 

Founded in 1973, SOCAP International represents a thriving global profession of best-in-class customer care experts across all industries.  Committed to connecting you and the essential professional tools and networking opportunities that make you and your organization more successful, SOCAP provides a wide variety of products, services and benefits for customer care professionals.

The MN chapter currently has approximately 120 members from a variety of industries and companies.  Our goal is to host 3-4 events this year focusing on trends in technology, leadership development and networking.  Networking potential as a group is both extremely promising and yet largely under-utilized. Let’s work together towards changing that!  Here is how you can get more out of your membership: 

On behalf of the MN executive board, I encourage you to re-connect with us; attend one of our networking events, get involved with our group, and embrace the opportunity we all share to learn from thousands of years of collective experience of our SOCAP membership.

I hope to see you at one of our events soon!

Karen Brill
KEB Consulting