SOCAP International

Chicago, IL


Promoting the Lynfred Lifestyle: Winery Guest Relations
Thursday, March 21, 2019
5:00PM - 7:00PM

Register Now
Sponsored by Lynfred Logo (002)

winery pic
Christina Anderson-Heller, marketing director for Lynfred Winery, will share the personalized concierge-level service program implemented at the winery, and how she guided the development of the customer service program that now serves 5,000 wine club members each month.  Additionally, Christina will discuss how she meets the needs of Lynfred's customers via social media, regularly communicating with over 40K via Facebook, Instagram and Twitter, and also with one-on-one interactions and small, localized events.

Lynfred Winery
15 S Roselle Road
Roselle, IL 60172
COST (Includes tour, wine tasting paired with gourmet cheeses)
Members: $25
Non-Members: $40 (Join SOCAP International today to receive member discount and benefits)

Register by March 11, 2019 to be entered into a raffle for a bottle of Lynfred wine.  

Register Now
Christina Anderson-Heller

Christina attended Tarleton State University and with over two decades in the hospitality industry,Christina Anderson Heller_Lynfred including an early history with Holiday Inn, she states, “Hospitality is my life. Like most, I started college with a dream but realized I wasn't following the dream I always wanted. While working on my masters, I started as a sales and catering director for a hotel and found that my collegiate background...psychology and sociology, were there to enhance my love of hospitality. I wanted to see people smile; laugh at their parties, remember their weddings; that’s what I was meant for.”  Christina is also the recipient of the 2014 Lincoln Award from the Illinois Department of Tourism: The “behind the scenes stars” who go above and beyond for the tourism industry and make traveling to the Land of Lincoln extraordinary.

Register Now 

Chicago Chapter Event Photos

Customer Journey Mapping
Hamburger U- May 2016

SOCAP - Hamburger U - 2016

Social Media Summit
PepsiCo Headquarters - March 2016


SOCAP Serves Chicago
Greater Chicago Food Depository - March 2015

SOCAP Greater Chicago Food Depository March 2015

"The Challenges of Customer Expectations" Event
Arlington Park - September 2014

SOCAP - Arlington 1 9-25-14

Second Annual Chicago Cubs Rooftop Event
Skybox on Sheffield - May 2014

SOCAP - Cubs Game 1 - 2014

"A Technology Summit" Event
Arlington Park - September 2013

SOCAP  - Arlington 1  9-26-13

First Annual Chicago Cubs Rooftop Event
Skybox on Sheffield - May 2013

SOCAP - Cubs Game 1 2013

"How to Build Strategic Thinking Skills" Event
Hamburger University - March 2012

SOCAP - Hamburger U 1 - 2012

Chicago Cubs Outing
Wrigley Field - July 2012


Chicago Cubs Outing
Wrigley Field - July 2011

SOCAP - Cubs Game  1 - 2012


Our 2017 Event Sponsors





Our 2016 Event Speakers and Event Panelists:


RQA_logo      Action_Logo_Wide-web        Northridge Group  Kitewheel       Wilke Global       ZGlogo        Kraft Heinz    Orbitz and Expedia       logo-bcbsMAI    Verint 1