Board of Directors


2022 Officers

Cox, Jon (1.5 x 1.5)

Chair

Jon Cox
Senior Consumer Affairs Manager
Wellness Pet company

Wellness Pet Company

Ruffin, Steve (1.5 x 1.5)

Chair-Elect

Steve Ruffin
Consumer Care Manager
McKee Foods Corporation

mckee logo


Topf, Neal

Treasurer

Neal Topf
President
Callzilla

callzilla



Drury, Chris (1.5 x 1.5)

Secretary

Chris Drury
Director
Blount Fine Foods
Blount Fine Foods


Diehl, Lisa

Immediate Past-Chair

Lisa Diehl
Director, Consumer Care
FreshPet

FreshPet




2022 Directors

Boudreau, Michael

Michael Boudreau
Consultant - Business Integrator
Lilly USA, LLC

Eli_Lilly_and_Company.svg

Nooy, Candice

Candice Nooy
Sr. QA Specialist | Consumer Affairs Manager
Lamb Weston

Lamb Weston logo



Nutile, Nicole (1.5 x 1.5)

Nicole Nutile
Manager of Client Success & Customer Experience
Wiley

Wiley

DeLong, Jill (1.5 x 1.5)

Jill Delong
Associate Manager, Consumer Relations
The Hershey Company

The Hershey Company



Hamilton, Mark (1.5 x 1.5)

Mark Hamilton     
Customer Experience Manager
Caterpillar


Caterpillar

Harrell, Roslyn (1.5 x 1.5)

Roslyn Harrell       
Consumer Affairs Manager
Reyes Coca Cola Bottling

Reyes Coca Cola Bottling

Sedlak, Steve

Steve Sedlak
Retired











Cherne, Vicky (1.5 x 1.5)

Vicky Cherne
Manager, Consumer Affairs and Customer Concerns
Land O Lakes
Land O Lakes

Dement, Terri (1.5 x 1.5)

Terri DeMent
Director, Consumer Services
Nestlé Purina

Nestle-Purina

Ferris, Cass (1.5 x 1.5)

Cass Ferris
Director, Interactive Services
Morley


Morley

Platt, Larry

Special Advisor

Larry Platt
President
RQA, Inc.

RQA

Marie Shubin

President & CEO

Marie Shubin
SOCAP International