SOCAP International

Board of Directors

2019 Officers


Diehl_Lisa

Chair

Lisa Diehl
Manager, Consumer Advocacy
Blue Diamond Growers

Blue Diamond Growers

Jon Cox

Acting Chair-Elect

Jon Cox
Senior Consumer Affairs Manager
WellPet

WellPet


Nicholson_Pat_small

Treasurer

Pat Nicholson
Vice President, Business Development
Alta Resources




Jacquelyn Wise

Secretary

Jacquelyn Wise
Manager, Global Consumer Relations
The Hershey Company

The Hershey Company


Jim Moloney

Immediate Past Chair

Jim Moloney
Director, Customer Service Organization
Navistar, Inc.

Navistar



Bynum_Marjorie

President & CEO

Marjorie Bynum, CAE
SOCAP International




2019 Directors


D'Alessandro_Mike2

Mike D’Alessandro
Customer Care Executive

Sara Diaz

Sara Diaz
Manager, Account Development
Avcomm Solutions

Avcomm


Jewell_Sandy_small

Sandy Jewell
Director, Global Consumer Services
Newell Brands

Newell Brands

Oswald_Lisa_Headshot

Lisa Oswald
Senior Vice President, Customer Service
Travelzoo

Travelzoo


Patterson_Lisa2

Lisa Patterson
Manager
Dynamic BDC


Suarez_Carlos2

Carlos Suarez
Manager, Consumer Engagement Services
Nestlé USA

Nestle USA


Heidi Verse

Heidi Verse
Director, Consumer Affairs
OceanX

OceanX

Bob Weis headshot2

Bob Weis
​Vice President Customer Service
wiley


Larry Platt
President (Special Advisor)

RQA