Are you prepared for an increase in coupon fraud?
Thanks to the QueenPins movie, coupon fraud is now in popular culture. Learn what CPG members and retailers are doing to combat fraud while still delivering consumer satisfaction.
Are you trending online, and not in a good way?
Hear from your peers on how they are dealing with the heartburn from public channels including TikTok, LinkedIn, Reddit and Ratings & Reviews.
Leveraging Technology for a Frictionless Consumer Experience.
You’ll walk away with tips and tricks regarding how companies have used technology such as chatbots, virtual assistants, live chat and texting functionality for creating a better consumer experience and improving CSAT scores.