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2018 National Events

Save the dates for SOCAP's 2018 national events. Mark your calendar now and don't miss out!

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Read the Latest Issue of CRM Magazine

Catch up on the latest Technology, Tools and Trends

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Are you a Trailblazer? Take SOCAP's Online Assessment

Leverage the SOCAP Customer Engagement Framework Online Assessment Tool.

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Why Join SOCAP?

View the SOCAP Membership Brochure

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SOCAP members do...

Data Analysis

Did you know that customer care drives 41% of the demand for big data solutions (Global Enterprise Big Data Trends: 2013” study)? Learn how to use your company’s data to help you make better decisions about your customers and their needs.

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SOCAP members do...

Customer Engagement

With a wealth of information available online and through mobile devices, customer expectations are changing. Companies need effective strategies in place to respond and engage with their customers. SOCAP offers best practices, knowledge and resources.

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