Connect
Join us to kick-off our new networking Happy Hour. We'll meet on the first Thursday of each month to share ideas, discuss challenges, and build connections.
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January 13-14, 2021 Ready to talk with your peers in the auto industry about what's happening in your contact centers? Then join us for the Auto Virtual Summit, coming January 13-14, 2021!
Learn More
SOCAP offers a variety of targeted, relevant on-demand online courses to help you grow your career as a customer care professional.
Take an online course at your own pace
This new platform features enhanced job postings, resume and career coaching, and much more.
Visit the Career Center
SOCAP builds community, curates content, and delivers industry insights so that members - at all levels and across all industries - can advance customer care and engagement.
Take part in discussions with other like-minded professionals on timely issues impacting your work and the customer care industry as a whole.
Participate in a discussion
The Premier Conference for Customer Care Professionals, 4 sessions over 4 weeks, starting Oct. 14. Register for the full conference by Sept. 25 and save $75!
Save the dates for SOCAP's 2020 national events. Mark your calendar now and don't miss out!
Catch up on Continuous Improvement in Customer Care
View the SOCAP Membership Brochure