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SOCAP builds community, curates content, and delivers industry insights so that members - at all levels and across all industries - can advance customer care and engagement.
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This new platform features enhanced job postings, resume and career coaching, and much more.
Visit the Career Center
Our podcasts offer insights and perspectives on customer care from a range of industry experts. Catch up on interviews with brand executives, authors, researchers and more.
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SOCAP offers a variety of targeted, relevant on-demand online courses to help you grow your career as a customer care professional.
Take an online course at your own pace
Consumer response coupons can be a great method for manufacturers to enhance customer relations when challenges arise or to reward loyal consumers who have expressed their appreciation for excellent products or services.
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Check out our new Mission, Vision and Core Values.
SOCAP’s highly regarded Customer Care Summit is coming to you!
SOCAP International's CCS Live
Take part in discussions with other like-minded professionals on timely issues impacting your work and the customer care industry as a whole.
Participate in a discussion
Max Brown - Connecting in Stressful Times
Save the dates for SOCAP's 2020 national events. Mark your calendar now and don't miss out!
Catch up on Continuous Improvement in Customer Care
View the SOCAP Membership Brochure