Past Events
2011 Events
February 23rd - Measuring Customer Satisfaction
June 8th - Globalization: Moving Forward By Looking Back
August 10th - Yankees vs Angels
September 14th - Technology Forum
November 16th - Up-sell/Cross-sell
2010 Events
March 10th - Facing Up To Facebook: Social Media And Consumer Affairs
June 9th - Handling Repeat Consumers/Consumer Fraud
August 17th - Yankees Game Networking Event
September 15th - Technology Forum
November 3rd - Annual Meeting
2009 Events
March 25th - Developing A Globalization Road Map For Customer Care
June 17th - Evaluating And Managing Your Team's E-mail Responses
September 9th - Technology Forum
December 9th - Hall Hath No Fury, Like A Web User Scorned
2008 Events
March 13th - Six Sigma
June 25th - CGM, Blogging and Social Networking: Are they redefining corporate strategy?
September 17th - Understanding the Latino Customer
November 19th - The Economy and Your Business