Nothing compares to SOCAP. As a member, I have great opportunities to network and develop business relationships with literally hundreds of customer care professionals around the world, while also having some fun. The uniquely welcoming essence of SOCAP members provides an indispensable link to their knowledge and experience. Regardless of the challenge, I know best practices, quick benchmarking and actionable solutions are just a phone call or email away.
Sheila Sullivan, Coty, Inc.