SOCAP International

Why Join SOCAP?

Click here to access the SOCAP Membership brochure.

Just as you’re there for your customers, SOCAP International is here for you. Each day customer care and engagement professionals work on the frontlines of companies, listening and engaging with customers to enhance the customer experience, build brand loyalty and ensure business success.

A Vibrant Community

A Vibrant Community

With local and regional chapters and our online community, MySOCAP, provides you with resources to foster collaboration, knowledge sharing and networking.

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Leading Edge Knowledge

Leading Edge KnowledgeFrom CRM Magazine, our flagship publication to educational programs and trainings, you’ll have access to a wealth of resources on best practices, trends and more.

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Rise With Consumer Care

Rise With Consumer CareSOCAP offers a range of innovative tools—from the new Customer Engagement Framework to benchmarks and research tools, you’ll have access to data, research and metrics.

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Membership Plans

SOCAP offers individual and corporate memberships. Learn more about our different levels:

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Individual Member

By joining SOCAP as an individual member, you’ll:

  • Receive discounts on resources, events and trainings,
  • Have access to members-only discussion forums and our member directory.
  • Subscription to CRM Magazine
  • And more!
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    Corporate Member

    We offer three levels of corporate membership:

    • Silver (Up to 5 individuals in your company)
    • Gold (Up to 10 individuals in your company)
    • Platinum (unlimited memberships for your team)

    All plans include discounted resources, events and training, access to members-only discussion forums and member directory and a free subscription to CRM Magazine.

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    Business Partner

    Tailored for Business Partners who provide leading-edge products, services and support to those involved in customer care, membership includes:

    • Full membership benefits for up to 10 individuals from your company
    • FREE registration to all SOCAP Webinars for each individual on the membership
    • Complimentary Executive Community membership for one senior-level leader
    • Visibility on SOCAP’s Homepage, Corporate Member page and selected CRM Magazine issues
    • Featured profile in SOCAP’S publicly searchable Vendor Directory

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    Business Partners

    Corporate Partners

    As a corporate member, you can take your membership to the next level by investing the customer care profession and SOCAP.

    By investing at least $2,000, these additional funds will be used for specific research and programming to support the mission of developing experts who drive successful business strategy through customer engagement.

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    Refer a Member:

    Do you know someone that would be a good fit for SOCAP? Do you think they would be interested in a call or email from the SOCAP membership team? If so, click here to provide their information using our referral form to receive a follow up from one of our team members.