SOCAP International

Six Innovative Strategies Companies Are Using to Turn Customer Support into a Powerful Profit Center

It’s a given that customer service is currently experiencing a renaissance in many regards—ground-breaking companies are starting to realize that the CSR’s role has become far more than simple issue resolution. They are now recognized as a direct face of the company—critical brand ambassadors, vital to customer experience.

White Paper by Clear Harbor

Click here to read the full white paper.