SOCAP International

RQA, Inc.

10608 W. 163rd Place, Orland Park IL 60467
Phone:
(630) 512-0011

www.rqa-inc.com
First Year In Business:
1989
Company Size:
Small (0-49 employees)
Contact Center:
Global Capabilities:
RQA operates in more than 80 countries around the world.
Services Offered:
Crisis Management & Product Safety
Services Sub-categories:
Compliance, Recalls, Product retrievals and safety analysis, Quality audits
Sustainability Services:
No
Industries Served:
  • Consumer Packaged Goods (Over the Counter Medicine)
  • Consumer Packaged Goods (Household & Personal Care)
  • Consumer Packaged Goods (Health & Beauty)
  • Consumer Packaged Goods (Food & Beverage)
Description of Products and Services:
RQA is the recognized leader in providing customized product development, quality assurance and crisis management services to the food and beverage industry worldwide. Their professional field force assesses product quality at retail, conducts consumer complaint and product retrieval services, consults in quality and food safety management systems, and provides product recall and risk assessment services. RQA Food Forensics™ Consumer Complaint Clearinghouse provides an affordable, full service alternative to your internal resources for the handling, assessment, and documentation of routine complaint samples. Long-term storage is provided for shelf stable, refrigerated and frozen complaint samples to prevent spoliation of evidence. When Expert Forensics Services are needed, we continue to offer rapid and reliable identification through extensive analytical, microbiological, and forensics capabilities. Strict chain of custody and expert witnesses provide evidence for escalated issues and potential litigation. All services offer access to our secure web-based reporting, including one touch request through the Consumer Retrieval Gateway.