SOCAP International

VDS

210 Front Ave SW
Phone:
616-643-4597

Chief Business Officer
www.govds.com
First Year In Business:
1988
Company Size:
Medium (50-249 employees)
Contact Center Size:
11 - 25
Contact Center:
Services Offered:
Consulting, CRM, Marketing/PR, Outsource Call Center, Reporting & Analytics, Staffing/Recruitment, Telephony
Services Sub-categories:
Chat software, CRM & reporting, Database analysis, Software, Lead generation, Marketing, PR, Social media support, Social media software, Social media reporting & analysis, Language translation, Voice to text
Sustainability Services:
No
Industries Served:
  • Education (Colleges and Universities)
  • Energy/Public Utility
  • Financial Services (Bank/Insurance)
  • Healthcare
  • Retail & Direct Sales
Description of Products and Services:
VDS creates what we call, "Effortless Interactions," for internal and external Customer Experience. We leverage technology from Genesys, Microsoft and others (Avaya, Audiocodes, Polycom, Vidyo) to develop solutions uniquely design for each client's business case.
Key Contacts:
Mike Davito, Dawn Zielinski, Amy Dunwell
Social Media Accounts