SOCAP International

Pro Outsourcing, Inc.

13851 Danielson Street Poway, CA 92064
Phone:
858-999-7625

Personal Assistant to CEO
www.probpo.com
First Year In Business:
2012
Company Size:
Small (0-49 employees)
Contact Center Size:
51+
Additional Locations:
Zona Rio, Mexico
Contact Center:
On Shore, Near Shore, Off Shore
Services Offered:
Chat & Web Development, Consulting, Crisis Management & Product Safety, CRM, Marketing/PR, Outsource Call Center, Regulatory Compliance, Reporting & Analytics, Staffing/Recruitment, Telephony, Training
Services Sub-categories:
Benchmarking, Chat software, Compliance, Contact center strategy (People, Process, Technology), CRM & reporting, Database analysis, Knowledge management, Website management, Satisfaction Surveys, RFP Process, Recalls, Product retrievals and safety analysis, Consultation, Software, Lead generation, Marketing, PR, Radio, Podcasts, Service bureau, Outsource staffing, Fulfillment, Social media support, Outsourced training, Legal, Quality audits, Security, Social media software, Social media monitor, Social media response, Social media reporting & analysis, Temp replacement, Professional & executive recruitment, Voice recording & monitoring systems, Outbound messaging, SMS messaging/surveys, Language translation, Voice to text, Education/certification/professional development, Soft skills training, Publishing, Sales
Sustainability Services:
Yes
Industries Served:
  • Appliances/Consumer Goods
  • Automotive/Transportation
  • Consultant
  • Consumer Packaged Goods (Food & Beverage)
  • Consumer Packaged Goods (Health & Beauty)
  • Consumer Packaged Goods (Household & Personal Care)
  • Consumer Packaged Goods (Over the Counter Medicine)
  • Education (Colleges and Universities)
  • Energy/Public Utility
  • Financial Services (Bank/Insurance)
  • Government
  • Healthcare
  • Hospitality, Travel & Tourism
  • Hospitals
  • Media
  • Pharmaceutical/Medical Devices
  • Restaurant
  • Retail & Direct Sales
  • Technology
  • Trade/Professional Association
Description of Products and Services:
Best In Class, All-Around Performance, Hybrid Process Management. The Perfect Vehicle To Drive Your Business. Take advantage of the time zones – communicate and collaborate during prime working hours. Implement strategies and tactics in real time with your near shore teams. Reduce the cost and time of travel. San Diego is an easy access airport with a short commute to our ZR office or we can bring our team to you. San Diego is one of the country’s most beautiful cities with a climate to match. Enjoy your time here while you work. All our near shore employees understand the US Culture. Most employees received education in the US and all employees are expert English speakers and writers. Pro Outsourcing employees are educated, intelligent, and are familiar with the American lifestyles. They can relate to your on shore teams as well as communicate directly with your customers as needed. Pro Outsourcing employees have a high work ethic. On average, they work more hours than their on shore counterparts. Quite frankly, Pro Outsourcing can show you that our performance teams are more productive than their on shore counterparts. We have the data to prove it. Up to 25% greater productivity at a lower cost.
Key Contacts:
John Wittman (CEO) Kate Brouillard (Personal Assistant to CEO) Gustavo Lopez (COO) Mike Guzik (CFO)