SOCAP International


200 Vesey Street, Brookfield Place, 27 Fl. New York, NY 10281-1017

Director of Product Marketing, BPO
First Year In Business:
Company Size:
Large (250+ employees)
Contact Center Size:
Contact Center:
On Shore, Near Shore, Off Shore
Services Offered:
Outsource Call Center
Services Sub-categories:
Contact center strategy (People, Process, Technology)
Sustainability Services:
Industries Served:
  • Appliances/Consumer Goods
  • Consumer Packaged Goods (Health & Beauty)
  • Consumer Packaged Goods (Household & Personal Care)
  • Financial Services (Bank/Insurance)
  • Healthcare
  • Hospitality, Travel & Tourism
  • Restaurant
  • Retail & Direct Sales
  • Technology
Description of Products and Services:
CGS is a leading global provider of business applications, enterprise learning and outsourcing services that support clients’ most fundamental business activities. CGS’s Business Process Outsourcing group powers clients’ fundamental employee, partner and customer relationships, with services ranging from tech support and help desk to channel enablement, customer care, legal and F&A. Clients including some of the world's leading PC makers and leading telecommunications companies, as well as one of the largest retailers and a large hotel brand turn to CGS to gain the efficiency, talent, state-of-the-art technology and business flexibility they need to support fundamental processes, compete and grow without sacrificing outstanding personal service.
Key Contacts:
Michael Mills, SVP Contact Center Solutions
Social Media Accounts