SOCAP International’s “In The Know” Podcast Series offers insights and perspectives on customer care from a range of industry experts. Catch up on interviews with brand executives, authors, researchers and more.
Episode 6 – Shep Hyken, Shepard Presentations: Customer Service Excellence Learn more about Shep’s interesting professional background, the importance of acquiring a customer-centric approach in your company and how Shep intends to help attendees at our upcoming 2017 Symposium enhance their customer service skills.
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