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Access the Online Assessment Tool


Welcome to SOCAP’s Customer Engagement Framework (CEF) Online Assessment Tool.

For a step-by-step guide on how to use the online assessment tool, click here.

First-Time User

If you are a First-Time User, click above to access the getting started form. Once you have completed this form, a SOCAP staff member will contact you to set up your access to the assessment.

If you have already registered as the Assessment Administrator and your profile has been set up, you will click on the green Registered User button each time you wish to access the online assessment tool going forward.


SOCAP International's Customer Engagement Framework is in Partnership with CX Solutions

CX Solutions