SOCAP International

About the Magazine

Customer Relationship Management Magazine (CRM Magazine) is the flagship publication of SOCAP International. Since the magazine was first published in 1982, it has carried more than 700 articles by 600+ authors.

Interested in submitting an article for CRM Magazine? Visit the Editorial Calendar.



CRM Magazine Staff Team


Marjorie C. Bynum, CAE, Managing Editor
Diana Tung, Coordinator, Content and Online Learning
Ken Silverstein, Manager, Exhibits, Sponsorship and Advertising


SOCAP Member Services Subcommittee

Shelley Elkins​, Dollar Shave Club - Chair
Colleen Hebel, Maple Leaf Foods - Vice Chair
Andy Begnoche, Holdcom - Board Advisor
Tom Asher, The Action Company
Moshe Davidow, Carmel Academic Center
Dave Poeschl, Alta Resources
Eileen Troise, Nestle Waters
Matt Wheatley, 24-7 Intouch

Design and Production - Touch Three, LLC
Production and Distribution - Documation