SAVE THE DATES: April 10-13
Omni Nashville Hotel
SOCAP is taking over Music City!
Join customer care professionals from more than 125 brands this spring for three full days of professional learning, collaboration and exploration. Hundreds of business leaders, subject matter experts and top solution providers will come together to network and gain new insights. Back by Popular Demand
Based on last year’s success, this year’s Symposium will be presented once again as a series of professional development workshops designed to immerse you in specialized content and provide you with additional competencies that you can immediately apply to your current work.
Educational content is divided between four separate learning tracks centered on the advancement and evolution of consumer care: People, Process, Technology and Strategy. The workshop format allows attendees to choose their own unique learning experience. Participants can attend one workshop track in its entirety or attend multiple workshops.