SOCAP International

2016 Data Reporting Workshop


SOCAP's 2016 Data Reporting Workshop will take place June 14-15 at the Hilton Chicago O'Hare Hotel in Chicago, Illinois. Hosted by SOCAP’s Consumer Packaged Goods (CPG) Community, the Data Reporting Workshop is the annual must-attend event for any customer care professional responsible for collecting, interpreting, analyzing or reporting data to improve business operations.

For 2016, this event continues to be open to non-CPG companies. Don’t miss this informative and highly interactive workshop that will examine reporting standards, effective data presentations and best practices. Bring your ideas and your report samples to this workshop along with questions as participants engage in incredible sharing and learning! Topics include:
  • How to Visualize Data With Other Tools using Tableau & Cognos
  • Reporting Roundtable
  • Brand Stories - Presenting the data in different ways to meet customer needs
  • Executive Reporting
  • Consumer Satisfaction Feedback Reporting
  • Social - How to Turn Social Into Valuable Insights
  • Click here to view the full agenda.

Registration Rates:
  • SOCAP Member: $495
  • Non-Member: $695
Post Data Reporting Workshop Session: Turning Average Data into Great Insights - The Value of Multichannel Speech and Text Analytics
Why not make the most of your travel dollar and stay long enough to enjoy breakfast and learning at the Chicago O’Hare Hilton on Thursday morning? Click here to register for this additional session.

To access the SOCAP discounted rate ($194/night+taxes and fees), please reserve your room by Tuesday, May 24.


Participating Companies


SOCAP 2016 Data Reporting Workshop Cancellation Policy:
 A $100 processing fee per registration will be charged on substitutions or cancellations received on or after May 27, 2016.