SOCAP International

Conference Highlights


Conference Attendee Overview

(Based on data from SOCAP's 2015 Annual Conference)

Organization TypePosition LevelIndustry Communities

By the Numbers

Over 

93%

of survey respondents were satisfied or very satisfied with their overall experience at SOCAP's 2015 Annual Conference.
Over

89%

of survey respondents felt that the registration fee was a fair, good, or excellent value for what they received.
Over

87%

of survey respondents were likely or very likely to recommend the SOCAP Annual Conference to a friend or colleague.
Over

80%

of survey respondents were likely or very likely to attend the SOCAP 2016 Annual Conference.

Justification Letter

To help you build the case to ensure you get the most out of your SOCAP Annual Conference experience, utilize this justification letter template.

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Testimonials

  • “I have been to many conferences in my career, the SOCAP event was by far the best. The people truly care and are so very open and genuine. The leadership of the organization is very impressive. Thank you.”
  • "What a refreshing and very talented group of people. I enjoyed meeting so many wonderful and brilliant people.”
  • My favorite thing about Annual Conference… “There were many, but the most significant was the 'First Timers' Reception. It can be very uncomfortable to attend an event such as this on your own and for the first time. This absolutely welcomed me into the 'family' and made me feel instantly comfortable. Thank you!”
  • “The people were incredibly welcoming and friendly and the networking and idea sharing was great”
  • My favorite thing about the Annual Conference was… “The insightful and very well-prepared breakout sessions. I attended a lot of great talks and interactions that were fun and full of great info.”


2015 Attendees

24-7 Intouch
3Cinteractive
Abercrombie & Fitch
ABS CBN International
ACH Food Companies, Inc.
Active Engagement Pty Ltd
Advantone, Inc.
Agero
Ainsworth Pet Nutrition
Airbnb, Inc.
Alta Resources
Altria Group Distribution Company
American Heart Association
American Honda Motor Co., Inc.
Andersen Windows, Inc.
Ann, Inc.
Ansafone Contact Centers
Answernet, Inc.
Aryzta
Ashfield Healthcare
Associated Bank
Astute Solutions
Avcomm Solutions
Avtex Solutions LLC
Bay Valley Foods
Best Western Hotel & Resorts
Bigelow Tea
Blue Cross and Blue Shield of Nebraska
Blue Diamond Growers
BNY Mellon
Bright Pattern
Brinker International
Browning/Winchester
C.B. Fleet Company, Inc.
CallMiner
Campbell Soup Company
Canada Bread Company, Limited
Central Life Sciences
Chanel
Clarabridge, Inc.
Clear Harbor
Clif Bar & Company
Coca-Cola Refreshments
Colgate-Palmolive Company
Consumer Centricity LLC
Consumer Reports
ConsumerAffairs.com
ContactUS Communications
Conversocial
Council of Better Business Bureaus
Crain Communications, Inc.
Crayola, LLC
CREDO Mobile
Cross Country Home Services
Customer Contact Strategies LLC
CX Solutions
Danone
Dean Foods Company

Dialog Direct
Direct Communication Specialists, LLC
Domino's Pizza LLC
Dremel / RotoZip Div.-Robert Bosch Tool Corp.
Duke Energy Progress
E&J Gallo Winery
eBay Enterprise, Inc
Elizabeth Arden
Estee Lauder Companies
Eventus Solutions Group
Express
Fandango Inc.
FCA
Federal Citizen Information Center
Fido Solutions
Flowers Foods
Ford Motor Company
Frontpoint Security
GC Services
General Mills, Inc.
General Motors Company
Georgia-Pacific Corporation
GlaxoSmithKline Consumer Healthcare
GM Voices, Inc.
Golden Gate BPO Solutions, LLC
Google
Great Lakes Educational Loan Services, Inc.
Great Lakes Higher Education Guaranty Corporation
Guthy-Renker Corporation
Hain Celestial Group
Harrison Consulting
Harte Hanks
Hawaiian Airlines
HGS
Hyundai Motor America
InfoCision Management Corporation
Inktel Contact Center Solutions
Inmar
InterContinental Hotels Group
J.D. Power and Associates
JackThreads
Jaguar Land Rover North America 
Janssen Scientific Affairs
Jarden Consumer Solutions
Jive Software
Jockey International, Inc.
Johnson & Johnson
Johnsonville Sausage, LLC
JVC Americas Corporation
Kao USA, Inc.
Kellogg Company
Kelly Services, Inc
Kelly Services, Inc.
Kia Motors America, Inc.
Kimberly-Clark Corporation
Knoah Solutions, Inc.
Land O'Lakes, Inc.
LearnSomething
Levi Strauss & Co.
Liberty Mutual Group
L'Oreal
MAI BPO Solutions
Marketing Alternatives, Inc.
McCormick & Company, Inc.
McKee Consulting LLC
Michelin North America, Inc.
Morley Companies, Inc.
Morton Salt
My Brands
Nestle
Newell Rubbermaid
Next Caller
Niagara Bottling, LLC
NICE Systems, Inc.
Nike, Inc.
Nissan North America
Novartis Pharmaceuticals Corp.
Ocean Spray Cranberries, Inc.
OnBrand24
Palm Coast Data
PepsiCo Beverages and Foods
Pharmavite LLC
Pinnacle Foods Group LLC
Premiere Response/American Customer Care
Project Sagan
Publishers Clearing House
Qualfon
RB LLC
RDI Corporation
Real Integrated Systems
Red Robin Gourmet Burgers, Inc.
Reebok
Reebok-CCM Hockey
Reseau Telmatik Inc.
Revlon Consumer Products Corp.
Roche Diabetes Care, Inc.
RQA, Inc.
Salesforce.com, Inc.
Salt River Project
Serta Mattress Company
SGG Contact Center
Showtime Networks, Inc.
Shutterstock, Inc.
Skybridge Americas
Sleepy's
Snyder's-Lance
Sonnet
SpeechStorm
Stafford Communications Group, Inc.
Starwood Hotels and Resorts
StellaService
Stericycle ExpertSOLUTIONS
Stout Risius Ross
SurePayroll, Inc.
Susan Stoffer
Sweetwater
Sykes Enterprises, Inc.
SYKES Home (Alpine Access)
Symbiose Communication
T. Marzetti Company
Telerx
TeleTech
Tervis
The Center for Client Retention
The Clorox Company
The Connection-Inbound Call Center Services
The Dannon Company, Inc.
The Gorilla Glue Company
The Hershey Company
The Hibbert Group
The Toro Company
Thomas L. Cardella & Associates
TMP Direct
TMS Health, A Xerox Company
Toastmasters International
Toyota
Travelzoo
Triad Services
Tyson Foods, Inc.
Unilever
Universal Orlando
USA 800, Inc.
Value Pay Services Inc (Subway)
Value Pay Services LLC, an IPC Company
Vera Bradley
Virgin America
Voiance Language Services, LLC
Volkswagen of America, Inc.
Warehouse Goods
WellDyne, Inc.
WellPet
West Corporation
WhiteWave Foods
WhiteWave Foods Company
Wiley
Wilke Global
WNS North America, Inc
Yokohama Tire Corporation
Zero Variance
Zip Whip