October 21-22 | The Diplomat Resort & Spa | Hollywood, Florida
SOCAP's Automotive Summit is an exclusive event open to auto brands only (automotive OEMs only; no vendors or suppliers allowed) and offers in-depth discussions, idea sharing and networking on a range of issues impacting the automotive industry.
Special pricing is available to attend both the 2015 Annual Conference and Automotive Summit. Make your plans now to attend the Auto Summit and engage with other top auto brands!
Past Participants Include:
U.S. Auto Quality
Renee Stephens is Vice President of U.S. Auto Quality at J.D. Power. She is responsible for key U.S. Automotive Quality studies designed to bring the Voice of the Customer (VOC) into the vehicle and component development and delivery process. Additionally, she leads innovation projects and endeavors to understand customer behavior and preferences in the HMI areas and improve VOC visibility in the supply base.
Previously, Ms. Stephens worked at GM, most recently serving as director of quality data management in GM international operations, based in Seoul, Korea. In that role, she was responsible for quality improvement in current and future products across Asia, Europe, Russia/CIS, Africa, Oceania, South America and the Middle East as well as products shipped to 140 countries globally.
Ms. Stephens holds a Bachelor in Management and a Masters of Business Administration concentrating in Marketing Research from Wayne State University. She spent ten years as a Certified Quality Engineer with the American Society of Quality, and acted as the Dean of the GM Quality College for five years. She was awarded the GM Korea President’s award for VOC accomplishments, received two GM “People Make Quality Happen” awards, and is frequently quoted in major media publications on industry quality.