SOCAP International

Agenda

This year's speaker line-up is slated to be our best yet. Our speakers will be comprised of major U.S. airline executives, U.S. regulatory/government authorities, and finally a very well-known Consumer Advocate, journalist and author who will be announced very soon. We will have interactive workshops to focus on topics such as writing, live chat, SMS messaging, Social Media, Baggage, customer service crisis management and benchmarking. Our sponsors will be relevant to our industry and will be sharing exciting new technology and offerings that may be the perfect fit for your organization.


Option 1:

  • Monday October 23, 2017
    Arrival to San Diego, CA. You’ll be on your own for dinner.

  • Tuesday October 24, 2017:  Registration
    Attend sessions on Day 2 of the SOCAP’s Annual Conference at the Hotel del Coronado, CA which includes two keynote sessions, 4-5 breakout sessions, breakfast, lunch and SOCAP’s final night celebration dinner event.

  • Wednesday October 25, 2017
    Day 1 of the 2017 WACRA Conference to include multiple learning sessions, keynotes, continental breakfast, lunch and a reception. You’ll be on own for dinner. Time 8:00 am – 9:00 am Breakfast, Meeting 9:00am – 5:00PM. Reception 5:00pm – 6:00pm

  • Thursday October 26, 2017
    Day 2 of the 2017 WACRA Conference with continuation of our programing, breakfast and lunch.  Time 8:00 am – 9:00 am Breakfast, Meeting 9:00am – 4:00PM. Program scheduled to conclude at 4:00PM

register


Option 2:

  • Sunday October 22, 2017: Registration
    Arrival to San Diego, CA. 4:00 PM First Timers Reception and a 6:00 PM Reception. You’ll be on your own for dinner.

  • Monday October 23, 2017
    Attend sessions on Day 1 of the SOCAP’s Annual Conference at the Hotel del Coronado, CA which includes two keynote sessions, 4-5 breakout sessions, breakfast, lunch. You’ll be on your own for dinner.

  • Tuesday October 24, 2017
    Attend sessions on Day 2 of the SOCAP’s Annual Conference at the Hotel del Coronado, CA which includes two keynote sessions, 4-5 breakout sessions, breakfast, lunch and SOCAP’s final night celebration dinner event.

  • Wednesday October 25, 2017
    Day 1 of the 2017 WACRA Conference to include multiple learning sessions, keynotes, continental breakfast, lunch and a reception. You’ll be on own for dinner. Time 8:00 am – 9:00 am Breakfast, Meeting 9:00am – 5:00PM. Reception 5:00pm – 6:00pm

  • Thursday October 26, 2017
    Day 2 of the 2017 WACRA Conference with continuation of our programing, breakfast and lunch.  Time 8:00 am – 9:00 am Breakfast, Meeting 9:00am – 4:00PM. Program scheduled to conclude at 4:00PM

register

SOCAP's 2017 Cancellation Policy

Refunds for cancellations must be made in writing (via email to socap@socap.org) to the SOCAP National Office. A processing fee of $250 per registration will be charged on refunds received on or before September 15, 2017. No cancellations or refunds after September 15, 2017. Substitutions will be gladly accepted at no charge until September 15, 2017. A $175 fee per registration will be charged on any substitutions made after September 15, 2017. Registration transfers to future meetings will not be accepted.

Photography Notice
Be aware that by participating in SOCAP’s Annual Conference, you are automatically authorizing the Society of Consumer Affairs Professionals (hereinafter “SOCAP”) and its employees, agents and assigns to use your name, photograph, voice or other likeness for purposes related to the mission of SOCAP, including but not limited to publicity, marketing, websites, other electronic forms of media, and promotion of SOCAP and its various programs.