Hosted by BMW
Let's talk technology: Join BMW as their leadership team discuss how the Genius program has had an extensive and positive impact on the BMW customer journey. During this workshop, you will:
- Tour of the BMW CIC—Tier 1 and Tier 2
- Experience short active listening/shadowing the current Genius Team
- Hear about industry wide challenges (Group Discussion)
- Open dialogue on the best possible service we can offer now and in the future based on current and near future technology
In preparation for the workshop, please complete the following SOCAP Technical Support Survey no later than July 26. The information collected will be discussed at the workshop.
Tuesday, July 30
Wednesday, July 31
| ||9:00 am–9:15 am |
|Welcome and Introductions |
| ||9:15 am–10:15 am |
| ||10:15 am–10:30 am ||Networking Break |
| ||10:30 am–12:00 pm ||Workshop |
| ||12:00 pm–1:00 pm ||Lunch |
| ||1:00 pm–2:00 pm ||Workshop |
| ||2:00 pm–2:15 pm ||Networking Break |
| ||2:15 pm–3:15 pm ||Workshop |
| ||3:15 pm–3:30 pm ||Networking Break |
| ||3:30 pm–4:15 pm ||Workshop |
| ||4:15 pm–5:30 pm ||Roundtable and Wrap Up |
Space is limited to 30. First come, first-served basis.
Refunds for cancellations must be made in writing (via email to firstname.lastname@example.org) to the SOCAP National Office. No cancellations or refunds five full business days (Monday-Friday) before the event. Registration transfers to future events will not be accepted.
View hotel locations on map below hotel list.
AC Hotel Columbus/Dublin (Highly Recommended)
6540 Riverside Dr., Dublin, OH 43017
*10-12 minute drive to BMW office, full-service restaurant, two bars, large number of restaurant/bar options within walking distance to hotel. No shuttle.
Columbus Marriott Northwest
5605 Blazer Pkwy, Dublin, OH 43017
*Very close to the BMW office, full-service restaurant/bar on property. No shuttle.
Hyatt Place Columbus/Dublin
6161 Parkcenter Cir, Dublin, OH 43017
*Very close to the BMW office, shuttle service, no full-service food options.
Residence Inn by Marriott Columbus/Dublin
6364 Frantz Rd, Dublin, OH 43017
*10 minute drive to BMW office, next to high-end steakhouse, Hyde Park, short drive to downtown Dublin for restaurants. No shuttle.