Learn about how Artificial Intelligence will affect how customer experience is delivered – and how it will affect your career in customer experience. Who is using it – and how it is effecting KPIs.
Also, you will hear presentations from Jeff Evans from Microsoft, Scott Jansen from Avtex and Jon Cox from WellPet. In addition, there will be a round table discussion on new and innovative initiatives in our member community. WHEN
Thursday, September 22, 2016
11:00 a.m. - 2:30 p.m.
Note: Registration will begin at 10:30 a.m. WHERE
200 Ames Pond Drive
Tewksbury, MA 01876
(978) 289-5500 COST
Non-Member: $50 SOCAP Chapter Event Registration Cancellation Policy:
Refunds for cancellations must be made in writing (via email to firstname.lastname@example.org
) to the SOCAP National Office. No cancellations or refunds within five full business days (Monday-Friday) before the Chapter Event. Registration transfers to future Chapter Events will not be accepted.