SOCAP International

New England Chapter - How Artificial Intelligence Will Affect Customer Experience

September 22, 2016
Learn about how Artificial Intelligence will affect how customer experience is delivered – and how it will affect your career in customer experience. Who is using it – and how it is effecting KPIs.

Also, you will hear presentations from Jeff Evans from Microsoft, Scott Jansen from Avtex and Jon Cox from WellPet. In addition, there will be a round table discussion on new and innovative initiatives in our member community.

Thursday, September 22, 2016
11:00 a.m. - 2:30 p.m.
Note: Registration will begin at 10:30 a.m.

200 Ames Pond Drive
Suite 200
Tewksbury, MA 01876
(978) 289-5500

Member: $25
Non-Member: $50

SOCAP Chapter Event Registration Cancellation Policy: Refunds for cancellations must be made in writing (via email to to the SOCAP National Office. No cancellations or refunds within five full business days (Monday-Friday) before the Chapter Event. Registration transfers to future Chapter Events will not be accepted.