SOCAP International

Great Lakes

Extras

Submit Your Nominations for the Annual Voice of the Customer, Esther Shapiro Award

This award is presented annually to a visionary leader in customer care with ethical standards and who advocates for the customer, just as Esther did in her time. Some of the traits of our award winners included but were not limited to:

  • Recognized and promoted the highest standards of performance in all areas of Customer Care.

  • Showed leadership in their industry, such as business, government, academia, and/or media.

  • Created new and innovative ideas that reduced effort for all sides of Customer Care.

This award proudly bears the name of its first recipient, Esther K. Shapiro; a woman who defined and delivered those high standards over a lifetime of service in the city of Detroit's long-standing Director of Consumer Affairs.

Submit your nomination HERE!

Congratulations to our latest Esther Shapiro Award Winner...

Chip Rhode!

Chip Rhode 2017 Esther Shapiro Award Winner

EstherShapiroAward
The award listed on this page, proudly bears the name of its first recipient, Esther K. Shapiro, who passed away in October 2016. Ms. Shapiro defined and delivered the highest standards over a lifetime of service in the City of Detroit and most notably for her longtime civil rights, voting rights and consumer rights activism. 

For more on Ms. Esther K. Shapiro see the following article: WXYZ Article.

See past Esther Shapiro Award winners HERE!