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| Chapter | President | Title | Company | Contact |
| CHICAGO | Mark Hamilton | Vice President, Business Development | AFFINA LLC | 2001 Ruppman Plaza
Peoria, IL 61614 (309) 679-4401 www.chicagosocap.org |
| FLORIDA | Nate Battle | Director, Client Services & Consultant | Network Direct, Inc. | 7226 Burnway Drive Orlando, FL 32819 (407) 370-9090 |
| GEORGIA | Wade T. Hauser | Director, New Business | Prosodie Interactive | 1031 Knotts Pointe Dr Woodstook, GA 30188 (877) 520-3072 www.socapgeorgia.org (coming soon) |
| GREAT LAKES | Craig Zurcher | Senior Account Executive | Aspect Software | 230 Glenmoor Drive Rochester, MI 48307 (248) 656-8625 www.socapgreatlakes.org |
| HEARTLAND | Cindy Fritton | Senior Trainer, Consumer Affairs | ConAgra Foods | 5 ConAgra Drive 5-105 Omaha, NE 68102 (402) 595-7171 |
| INDIANA | Jeff Binkley | AVP, Customer Experience Program | Conseco | 9839 Brightwater Drive Fishers, IN 46038 (317) 817-5858 socapindy.org |
| MINNESOTA | Kathryn Bracke | Director, Customer Service | Thomson West | 610 Opperman Drive Eagan, MN 55123 (651) 687-6850 |
| NEW ENGLAND | Contact the SOCAP national office for more information. | |||
| NEW YORK CHAPTERS | ||||
| NEW YORK METROPOLITAN | Eunice Stern | Customer Care Center Manager | 23 Cannan Road Chestnut Ridge, NY 10952 (845) 426-1633 www.nymetrochapter.org |
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| CENTRAL NEW YORK | Contact the SOCAP national office for more information. | |||
| NORTHWEST REGIONAL | Marie Shubin | Director, Global Consumer Relations | E&J Gallo Winery | 1541 Cummins Modesto, CA 95358 (209) 341-3117 www.nwsocap.org |
| OHIO | Dana Allender | Director, Business Development | InfoCision Management Corporation | 325 Springside Drive Akron, OH 44333 (330) 670-5141 |
| PENNSYLVANIA CHAPTERS | ||||
| GREATER PHILADELPHIA | Kelly Smedley | Marketing Manager | The Jay Group | 700 Indian Springs Drive Lancaster, PA 17601 (717) 285-6262 www.gphl-socap.org |
| PITTSBURGH | Contact the SOCAP national office for more information. | |||
| SOUTHWEST REGIONAL | Pat Harrison | Manager, Consumer Relations | Kashi Company | 4275 Executive Square, Suite 500 La Jolla, CA 92037 (858) 274-8870 www.socapsrcchapter.org |
| ST. LOUIS GATEWAY | Paul Langhorst | Vice President, Operations | GroupCast Messaging Services | 1700 Gilsinn Lane St. Louis, MO 63026 (636) 660-8026 |
| TEXAS CHAPTERS | ||||
| DALLAS-FT. WORTH | Linda Dickey | Vice President, Customer Service | BillMatrix Corp. | 8750 N. Central Expressway, 20th Floor Dallas, TX 75231 (214) 750-2628 geocities.com/socapdfwchapter |
| HOUSTON | Daniel Thompson (Chapter Contact) |
Manager-Offshore/Alliance Customer Care | Continental Airlines | 900 Grand Plaza Drive Houston, TX 77067 (832) 235-1803 |
| WASHINGTON, D.C. AREA | Mike Ebhardt | Vice President, Sales | Telerx | 4427 Holly Ave. Fairfax, VA 22030 (703) 322-9645 |
| WISCONSIN | John Cronce | Manager, Contact Center | Jockey International, Inc. | 2300-60th Street Kenosha, WI 53140 (262) 653-3743 www.socapwi.org |
International SOCAP Affiliates
- SOCAP Australia
- SOCAP Canada
- SOCAP EUROPE
- SOCAP South Africa
- ABRAREC
- OCAP South Korea
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