SOCAP International

Board of Directors

2018 Officers


Jim Moloney

Chair

Jim Moloney
Customer Care Executive

Diehl_Lisa

Chair-Elect

Lisa Diehl
Manager, Consumer Advocacy
Blue Diamond Growers

Blue Diamond Growers


Mike D'Alessandro

Treasurer

Mike D'Alessandro
Customer Care Executive

Lundquist_Peggy_small

Secretary

Peggy Lundquist
Director, Consumer Connections
DanoneWave

DanoneWave


Horsham-Bertels_Helen_small

Immediate Past Chair

Helen Horsham-Bertels
Customer Care Executive

Bynum_Marjorie

President & CEO

Marjorie Bynum, CAE
SOCAP International




2018 Directors


Jon Cox

Jon Cox
Senior Consumer Affairs Manager
WellPet

WellPet

Sara Diaz

Sara Diaz
Manager, Account Development
Avcomm Solutions

Avcomm


Angie Harris

Angie Harris
SVP, Client Services
Church Pension Group

Church Pension Group

Jewell_Sandy_small

Sandy Jewell
Director, Global Consumer Services
Newell Brands

Newell Brands


Nicholson_Pat_small

Pat Nicholson
Vice President, Business Development
Alta Resources


Lisa Oswald

Lisa Oswald
Senior Vice President, Customer Service
Travelzoo

Travelzoo


Lisa Patterson

Lisa Patterson
Contact Center Site Leader
General Motors

GM

Suzanne Ronner

Suzanne Ronner
Vice President, Customer Experience
Emblem Health

Emblem Health


Scardina_Salena

Salena Scardina
Senior Vice President, Customer Experience
Sweetwater Sound

Sweetwater Sound

Carlos Suarez

Carlos Suarez
Manager, Consumer Engagement Services
Nestlé USA

Nestle USA


Teamer-Yisrael_Pamela_small

Pamela Teamer-Yisrael
Department Manager, Consumer Communications
Coca-Cola Refreshments

Heidi Verse

Heidi Verse
Director, Consumer Affairs
OceanX

OceanX


Jacquelyn Wise

Jacquelyn Wise
Manager, Global Consumer Relations
The Hershey Company

The Hershey Company